Last updated: April 9, 2026
At Hill City Donuts, we are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy applies to our website, online ordering experiences, and any other services where it is linked.
At Hill City Donuts, we collect personal information that you voluntarily provide to us, such as your name, email address, and phone number. We may also automatically collect certain information through cookies, analytics tools, and similar technologies when you visit our website or interact with our services.
We use the information we collect to serve you better—this includes fulfilling orders, improving our services, running marketing campaigns, responding to your inquiries, personalizing your experience, and supporting our day-to-day business operations.
Hill City Donuts does not share mobile information with third parties or affiliates for marketing or promotional purposes.
We may share information with trusted subcontractors or service providers (such as customer support tools) strictly for the purpose of operating and supporting our services.
Text messaging opt-in data and consent will never be shared with third parties under any circumstances.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
You can opt out of marketing communications at any time. To stop receiving emails, click the “unsubscribe” link included in our messages. To stop receiving text messages, reply “STOP.”
Opting out will prevent future communications, and your text messaging consent will never be shared with third parties.
We use cookies and similar technologies to understand how visitors use our website, measure performance, and improve your experience. These tools do not collect or share mobile opt-in consent data with third parties.
We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to keep your data secure, no system is completely foolproof, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of our services means you accept those updates.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Phone: (434) 515-2008
Location: 500 Fifth St Lynchburg, VA