Last updated: April 9, 2026
Welcome to Hill City Donuts (“Company,” “we,” “our,” or “us”). By accessing our website, placing an order, signing up for communications, or otherwise interacting with our services, you agree to the following Terms & Conditions. If you do not agree, please do not use our website or services.
1. Use of Website
You agree to use our website for lawful purposes only and in a way that does not infringe on the rights of others or limit their ability to use the site. Unauthorized use may result in legal action.
2. Orders, Pricing & Availability
All menu items, pricing, and availability are subject to change without notice. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.
3. SMS & Text Message Communications
Hill City Donuts SMS Program
By opting into the Hill City Donuts SMS program, you agree to receive text messages related to your interactions with us.
These messages may include:
Order confirmations
Pickup or delivery notifications
Promotions, special offers, and marketing messages
Customer service and account-related updates
You may cancel the SMS service at any time by replying “STOP.” After doing so, you will receive a confirmation message and no further texts will be sent. To rejoin, simply sign up again as you did previously.
If you need assistance, reply “HELP” or contact us at (434) 515-2008
Mobile carriers are not responsible for delayed or undelivered messages. Message and data rates may apply, and message frequency may vary. For questions about your mobile plan, please contact your wireless provider. For privacy-related questions, please review our Privacy Policy.
Consent to receive SMS messages is not required to make a purchase.
4. Email Communications
By providing your email address, you agree to receive emails from Hill City Donuts, including promotional offers, updates, and transactional messages.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
5. User Consent & Opt-In
Consent to receive SMS and email communications may be collected through:
Website forms
Checkout pages
Keyword opt-ins
Order confirmations
In-store or other interactions
All communications comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
6. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
7. Third-Party Services
We may use third-party providers (such as SMS and email platforms) to communicate with you. Hill City Donuts is not responsible for delays or technical issues caused by these providers.
8. Intellectual Property
All content on this website—including text, images, logos, and branding—is the property of Hill City Donuts and may not be copied, reproduced, or distributed without written permission.
9. Limitation of Liability
Hill City Donuts is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or communications.
10. Changes to Terms
We may update these Terms & Conditions at any time. Changes take effect immediately upon being posted on this page.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Phone: (434) 515-2008